As end of summer nears, the inevitability of the launch of a new ministry becomes more of a reality. As your staff prepares for a new sermon series, giving campaign, or future big events, it's important that you ready your church website, and its content, for the renewed attention it is sure to r eceive.
Here are five church website content tasks you should complete before embarking on a new ministry year.
A visitor to your website has a question about your ministry, so they send an e-mail to the address listed on your Contact Us page--info@yourchurch.org. Unfortunately, you recently changed your contact e-mail to questions@yourchurch.org. They instantly receive a bounce-back error message. Frustrated, they dial the phone number listed on your site, only to hear a "no longer in service" message, not knowing you changed your phone number a few weeks prior. They irately hang-up and give up. You've lost that person forever.
Now you can see why it's so important that you audit your website's content with a fine-tooth comb. An out-dated website can say a lot about how organized and focused you are as a ministry. Here's a list of things to check to get you started.
If you divide up your content creation responsibilities by ministry, holding a big meeting to discuss the upcoming year can be good way to re-emphasize your content strategy. In these summits, you can also go over style guidelines, content do's and don'ts, field questions, and discuss the previous year's successes or failures.
Having consistent dialogue with your content managers helps them feel empowered and involved in the creation process, and makes you look less like a dictator and more like a partner. When they feel empowered, they're more likely to put more effort into great content and thinking up creative, new ways to better connect with your website visitors.
When you've met with all your ministries, you can begin to organize your tasks in calendar form, plug them into your project management tools, or whatever other way you plan ahead. You shouldn't be writing your Men's Conference event description the weekend before it happens, or scrambling to build a last-minute registration form. Make sure you and your content managers plan far enough ahead for website content to maximize its effectiveness.
How would you ever know if your website is effective if you don't ask the people using it? Although many people think user testing is expensive, difficult, and time consuming, this isn't exactly true. You can hold easy user testing sessions every few months for little or no money. Here's how.
It's that easy. For more information on hosting your own user testing, I recommend reading Don't Make Me Think, by Steve Krug.
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